Legal

Terms & Policies

Last updated: June 2025 · MatrixOfSiege

Terms of Service Privacy Policy Refund Policy

Terms of Service

By purchasing or using any product from MatrixOfSiege, you agree to the following terms. Please read them carefully before completing your order.

1. Eligibility
You must be at least 18 years old, or have the consent of a legal guardian, to purchase from this store. By placing an order, you confirm that you meet this requirement.

2. Digital Products
All products sold by MatrixOfSiege are digital goods (scripts, accounts, services). Upon successful payment, you will receive access to your purchase immediately or within the timeframe specified in the product description.

3. Use at Your Own Risk
Our products are intended for personal use only. The use of scripts, macros, or third-party software in online games may violate the terms of service of those games.

⚠️ MatrixOfSiege is not responsible for any bans, penalties, account suspensions, or losses resulting from the use of our products. You assume full responsibility for how you use them.

4. Resale & Distribution
You may not resell, redistribute, share, or publicly publish any product purchased from MatrixOfSiege without explicit written permission.

5. Support
Customer support is provided exclusively via our Discord server. We do not offer support via email or social media.

6. Changes to Terms
We reserve the right to update these terms at any time. Continued use of our products constitutes acceptance of the updated terms.

Privacy Policy

MatrixOfSiege takes your privacy seriously. This policy explains what data we collect and how we use it.

1. Data We Collect
When you place an order, we collect only the information necessary to process your purchase:

  • Email address (for order delivery and support)
  • Payment data (processed securely by SellAuth — we never store your card details)
  • Order details (product, quantity, date)

If you submit a review via our feedback form, we also collect your username and the comment you provide.

2. How We Use Your Data

  • To deliver your purchased products
  • To provide customer support
  • To improve our products and services

3. Data Sharing
We do not sell, rent, or share your personal data with third parties, except as required to process your payment (SellAuth) or comply with legal obligations.

4. Data Retention
Order records are retained for a minimum period required by applicable law. You may request deletion of your personal data by contacting us on Discord.

5. Cookies
This site uses minimal cookies for analytics (Google Analytics) and essential functionality. No third-party advertising cookies are used.

6. Contact
For any privacy-related requests, join our Discord server and open a support ticket.

Refund Policy

🚫 All sales are final. We do not offer refunds under any circumstances.

Due to the nature of digital goods, all purchases are non-refundable. Once a product has been delivered, no refund, exchange, or credit will be issued.

This includes but is not limited to:

  • Change of mind after purchase
  • Account bans or penalties received while using our products
  • Failure to read the product description before purchasing
  • Incompatibility with your hardware or game setup
  • Duplicate purchases

Exceptions
In the rare case of a technical failure on our end (e.g., product not delivered after payment confirmed), we will investigate and resolve the issue. Please contact us on Discord with proof of purchase within 24 hours.

By completing your purchase, you explicitly acknowledge and agree to this no-refund policy.

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